Sven Latham

“The ability to call upon Jim’s support at a later stage of the process was both positive and reassuring for me. Jim offered the prospect of meeting with the landlord directly – something which I opted not to do because we already had a good working relationship which I felt was advantageous – but was also available for follow-up sessions when needed. This was welcome, as it clearly meant that Jim’s involvement with the process was not restricted to a one-off meeting, but that the option was always available to meet again throughout.”